Privacy Policy

I – General Information

1 – The present privacy policy is applicable to the website https://ecoorluxury.com (hereafter the “Website”), which is published by the company ECOOR, a limited liability company with a capital of 40,000 €, having its registered office at 1415 Avenue Albert Einstein 34000 MONTPELLIER and registered under the unique identification number 437 834 021 R.C.S. MONTPELLIER.

2 – Its purpose is to explain to the users of the Website (hereafter the “User” or the “Users”):
– How their personal data (hereafter the “Personal Data”) are collected and processed, and the purposes of this processing. In this respect, in accordance with Article 4 of the EU regulation no 2016/679, known as the General Data Protection Regulation (or “GDPR”), personal data refers to any information related to an identified or identifiable natural person;
– The rights of the Users concerning their Personal Data;
– The identity of the controller responsible for the processing of the Personal Data collected and processed;
– The identity of the recipients to whom these Personal Data will be disclosed;
– The policy applicable to “Cookies”.

3 – This privacy policy complements the legal notices available on the Website at the following address: https://ecoorluxury.com/legal-information/

II – General Principles Regarding the Collection and Processing of Personal Data

3 – This privacy policy complements the legal notices available on the Website at the following address: https://ecoorluxury.com/legal-information/

III – Personal Data Collected and Processed in the Context of Navigation on the Website

1 – The Personal Data collected on the Website are as follows:
– Identity information: first name and last name, names and information found on social networks;
– Contact information: phone number and email address;
– Device and navigation information: IP address, date and time of the visit, duration of the visit on the Website, referral URL, pages viewed on the Website, type of browser used, type of device used, versions, operating system.

2 – These Personal Data are collected when the User carries out one of the following operations on the Website: navigating on the Website, requesting contact with the Website, or through the use of a social network service.
The Personal Data will be kept by the data controller in the Website’s computer systems and under reasonable security conditions for the following durations:
– For non-customer Users who have requested contact with the Website, Personal Data are kept for a maximum period of 3 years from the last contact with them;
– For simple internet User surfers, Personal Data collected through cookies are kept for a maximum duration of 12 months from their collection.

3 – Consent to the collection of Personal Data can be explicit (for example, for “Cookies”) or implicit (when making contact involving the provision of certain information).

4 – The Personal Data collected and processed by the Website will be hosted in France. Under no circumstances will they be transferred outside of the European Union. However, the company ECOOR specifies that the Personal Data collected via Google Analytics may be hosted in the United States.

3 – This privacy policy complements the legal notices available on the Website at the following address : https://ecoorluxury.com/legal-information/

IV – Personal Data Collected and Processed in the Context of the Use of Social Networks

It is indicated that the Website has accounts on social networks, including Instagram and LinkedIn, for marketing and communication purposes.
It is specified here that Personal Data may be collected during the use of said social networks.
This includes all social network information that is accessible to the public, such as, but not limited to: use of social networks, interactions and publications on social networks, “likes” and other reactions, connections on social networks, photos posted.
These pieces of information are transmitted directly or indirectly by the social networks used.

V – Purpose of the Collection and Processing of Personal Data

The Website collects and processes the Personal Data of its Users for the purpose of allowing :
– Access to and navigation on the Website ;
– The processing, management, and monitoring of contact requests and inquiries, as well as the responses to them ;
– The creation and development of studies, analyses, reporting, and statistics, and more specifically the study of Website traffic, User behavior, and positioning in search engine results ;
– The improvement of the Website content and User experience;
– The management of possible requests from Users aiming to exercise their rights concerning the protection of Personal Data ;
– Compliance with potential legal and regulatory obligations resulting particularly from the activity of the Website publisher.
The User may exercise their rights under the conditions determined by Article VIII of this document.

VI – Transmission of Collected Personal Data

The company ECOOR commits to ensuring that Personal Data are only subject to internal processing and that they are not disclosed to third parties, except in cases where it would be legally obligated to do so.

VII – Transmission of Collected Personal Data

The data controller of Personal Data is the company ECOOR, represented by its Managing Director, Mr. Raphael BRASSART.
He can be contacted as follows :
– By mail at the following address : 1415 Avenue Albert Einstein 34000 MONTPELLIER ;
– By email at the following address : r.brassart@ecoor.fr.

His role and obligations are as follows :
– He is responsible for determining the purposes and means of the processing of Personal Data ;
– He commits to protecting the collected Personal Data, not to transmit it to third parties other than those mentioned in Article VI without having informed the User, and to respect the purposes for which this data was collected ;
– He commits to notifying the User of any corrections or deletions of Personal Data, unless this results in disproportionate formalities, costs, and procedures for him and for the Website ;
– He commits to informing the User by any means in the event that the integrity, confidentiality, or security of the Personal Data is compromised.

– Access to and navigation on the Website ;
– The processing, management, and monitoring of contact requests and inquiries, as well as the responses to them;
– The creation and development of studies, analyses, reporting, and statistics, and more specifically the study of Website traffic, User behavior, and positioning in search engine results;
– The improvement of the Website content and User experience ;
– The management of possible requests from Users aiming to exercise their rights concerning the protection of Personal Data ;
– Compliance with potential legal and regulatory obligations resulting particularly from the activity of the Website publisher.

The User may exercise their rights under the conditions determined by Article VIII of this document.

VIII – User Rights of the Website

In accordance with the provisions of the GDPR, the User has the following rights :
– Right to withdraw consent : The User may revoke the consent given to the Website regarding the processing of their Personal Data.
– Right of access : The User has the right to obtain from the data controller confirmation as to whether or not Personal Data concerning them are being processed and, where that is the case, access to the said Personal Data.
– Right to rectification : The User has the right to obtain from the data controller without undue delay the rectification of inaccurate Personal Data concerning them.
– Right to erasure or to be forgotten : The User has the right to request the erasure of Personal Data concerning them.
– Right to restriction of processing : The User has the right to request the restriction of processing of their Personal Data.
– Right to data portability : The User has the right to receive the Personal Data concerning them which they have provided to a data controller, in a structured, commonly used, and machine-readable format, and has the right to transmit those data to another data controller.
– Right to object : The User has the right to object, on grounds relating to their particular situation, at any time to the processing of Personal Data concerning them.
– Right to lodge a complaint : The User has the right to lodge a complaint with a supervisory authority in their country regarding compliance with the GDPR. In France, it will be up to the User to contact the CNIL (National Commission on Informatics and Liberty).
To assert one or more of their rights, the User must contact the data controller of Personal Data, either by email (r.brassart@ecoor.fr), or by mail (1415 Avenue Albert Einstein 34000 MONTPELLIER) and must provide, in addition to indicating the right(s) they wish to exercise: their first name and last name, address, and by attaching a double-sided copy of their identification. The data controller of Personal Data must respond to the user within a maximum period of 30 (thirty) days.

IX – Use of "Cookies"

The Website uses “Cookie” technology.
A “cookie” is a small file, stored by the Website on the User’s hard drive, containing information relating to the User’s browsing habits.
These files enable the processing of statistics and information on traffic, to facilitate navigation, and to improve the service for the comfort of the User.
For the use of “Cookie” files, the consent of the User is necessarily requested. The User can retract this decision at any time by modifying the settings of their internet browser.
This consent of the User is considered valid for a maximum duration of 12 (twelve) months. After this period, the Website will again request the User’s permission to save “Cookies” on their hard drive.
The User may oppose the recording of these “Cookie” files by configuring their browser software. In such a case, the User may continue their navigation on the Website.
The help menu of the internet browser used provides information on how to manage your Cookie settings. This information is available at the following addresses :
– Edge : https://learn.microsoft.com/fr-fr/microsoft-edge/devtools-guide-chromium/storage/cookies
– Mozilla Firefox : http://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent?redirectlocale=fr&redirectslug=G%C3%A9rer+les+cookies
– Google Chrome : https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
– Safari : https://support.apple.com/fr-afri/guide/safari/sfri11471/16.0/mac/11.0
– Opera : https://help.opera.com/en/latest/web-preferences/#cookies
Any malfunction of the Website caused by this manipulation cannot engage the responsibility of the Website.

X – Consultation and Modification of the Present Privacy Policy

The present privacy policy can be consulted at any time at the following address : https://ecoorluxury.com/privacy-policy/.
The publisher of the Website reserves the right to modify it to ensure its compliance with French law.
The most recent update of the present privacy policy dates from January 2024.

XI – Questions

For any questions related to Personal Data or “Cookies,” the User may contact the team responsible for the privacy of the Website at the following address: r.brassart@ecoor.fr.